Referrals are being Paused
Due to a significant increase in demand for our services, a.c.e. will be temporarily pausing the acceptance of new referrals from 16 July to 30 August.
The number of children and young people requiring support continues to grow and demand is currently exceeding the capacity our existing funding allows us to provide. To ensure we can respond appropriately to those already waiting, we need to take a short period to review, assess and process our current backlog of referrals.
Important information for referrers:
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Referrals will close after Thursday 16 July.
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Any referrals submitted after this date will not be accepted and will need to be resubmitted when referrals reopen.
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Referrals will reopen on Monday 30August.
We appreciate that this may be disappointing for young people, families and professionals seeking support. This is a temporary measure only, and our team remains committed to providing high-quality, trauma-informed support to children and young people across our communities.
The increasing demand for A.C.E.’s services highlights the growing need for accessible mental health and emotional wellbeing support. If your organisation, business or community group would like to discuss funding, fundraising or other ways to support our work, we would be delighted to hear from you.
Thank you for your understanding and continued support.
The A.C.E. Team
Access Essential Referral Forms
Download Referral Forms for Effective Support
Ensure seamless support for children and young individuals by downloading the necessary referral forms. These documents are crucial for initiating the process of providing the right assistance tailored to their needs.
Referral Process FAQs
Below are some common questions regarding the referral forms and process. If you have further inquiries, please reach out to our support team.
How do I submit a referral form?
Once you have completed the referral form, please email it to confidential@a-c-e.org.uk or send it to our postal address listed in the contact section.
Who can make a referral?
Referrals can be made by professionals, parents, carers, or the young people themselves who are seeking support.
What information is required on the referral form?
The form requires details about the young person, including their personal information, the reason for referral, and any relevant background information.
How long does it take to process a referral?
Our team aims to review and respond to referrals within two weeks of submission. We will contact you if additional information is needed.
Can I get assistance in filling out the form?
Yes, our team is available to help you complete the form. Please contact us via phone or email for support.
What happens after a referral is accepted?
Once accepted, we will arrange an initial meeting to discuss the young person’s needs and outline the support we can provide.