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Update on Services during the Coronavirus Pandemic

ACE is continuing to support young people during the coronavirus pandemic. Our staff and volunteers are working from home, keeping contact with all their existing case load by different methods using phones. ACE is still open for referrals from young people, parents and other agencies at this time.

We are supplementing our usual service with a seven day a week 10am – 10pm phone line for any young person aged between 11 and 25 in Fylde, Wyre and Lancaster Districts who is experiencing emotional distress and would like to talk to or text one of our emotional health workers.

There is also an email address for young people.

The phone number is 0800 144 8461

The e-mail is [email protected]

A.C.E. supports young people to improve their emotional/mental health. Our Emotional Health Practitioners mainly work with young people individually. We also run some groups and work with the family if it will support the progress of the young person. We do not have a set programme of work but will listen to the young person, assess their needs, identify goals and support them to improve their emotional health and build resilience.

A.C.E. was founded in 2008 following a piece of research with vulnerable young people about their needs. A.C.E was designed by young people and young people continue to be involved in its development. In 2011 A.C.E. became a registered charity and has slowly grown over the years.

At any time 1:10 young people will be experiencing poor emotional health.
Any one can experience poor emotional health just like physical illness but the chance is increased with adverse childhood experiences.
Many of the young people we work with fail to reach the criteria for specialist mental health services but are experiencing a lot of distress.

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Office Address

18 Sun Street
Lancaster
LA1 1EW

Registered Company Number: 7848785

Registered Charity Number: 1147278

NC950-PQASSO-Quality-Mark---Level-1

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